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Daily Record
Daily Record
National
Sian Traynor & Kaitlin Easton

Woman quarantining in Scots hotel blasts conditions as 'prison like'

A woman quarantining in a Scots hotel has slammed the poor conditions and constant surveillance from security guards.

The 36-year-old, who asked to remain anonymous, compared the quarantine hotel in Edinburgh to prison.

After flying into Edinburgh Airport from Japan, she was required to isolate for 10 days on February 21, Edinburgh Live reports.

Conditions since her arrival at the Hilton have of low standard as room service for basic needs have not been met and her window won't open for any fresh air.

Speaking to Edinburgh Live, said said: "When we got off the plane, there was person after person directing us where to go, there was loads of staff but I didn't see any other people apart from them and the people on my flight.

"Our baggage was all laid out socially distanced on the conveyer belt, so we got that and then we were taken to the bus.

"I was lucky because when we arrived at the hotel I was one of the first to get to check in, there was so much paperwork that if I had been one of the last to go I would have been there for hours.

"I then got escorted to my room and it kind of felt like they'd see you on the other side.

"There was a folder with around 50 pages of information, but I was so tired when I arrived I don't think I got through all of it until the next morning."

The current fee for a quarantine stay is £1,750, which includes their accommodation as well as meals and soft drinks.

Now on day eight of her stay, the passenger explained how isolated the experience has made her feel, and she says has been left frustrated after security guards kept her awake late into the night.

"It has been on more than one night," she said. "But last night (Saturday) was the worst. I woke up so many times even though I had ear plugs in.

"The sound just carries right under my door and I hear everything from them talking to a wrapper being opened to even the static and chat on their radios.

"It goes on all through the night.

"We are guarded by security guards 24/7. Sometimes, when I open my door to pick up a delivery, such as a water or food, there has been a security guard standing right there, looking at me.

"There's a security guard sitting there at all times. I've poked my head out far enough to look. If my head poke lingers too long, I'm told to get back into my room."

Despite being kept from the outside world for over a week, the woman also explained that her window does not open, leaving her with a small vent for any kind of air circulation.

With limited wifi signal and long delays on room service and soft-drink requests, the passenger said she has been trying to stay as positive as possible, a task which has been challenging.

She added: "I've been turning on the TV, listening to music, or when the wifi is good I can do a bit of work.

"I've been trying to make light of the situation but I think that's denying how I really feel.

Now having undergone two coronavirus tests, the passenger explained that she has one more to pass before she can return home.

"I've now tested negative over and over," she said.

"I'm looking forward to Thursday when I can move into my new flat and unpack and try and start normal life again."

"I am a bit concerned about the travel loophole though. I could have gone to Heathrow and then came up but I never would have done that, but it's concerning that you can and that that issue hasn't been sorted."

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