A woman feels like she is "living in a third-world country" after human waste keeps flooding into her garden.
Erica Hampton, 45, has human faeces washing up into her garden, which she says "smells like a third world country".
Her family claim they have been unable to open their windows for months due to the stench which is caused by next doors toilet flushing into their garden.
Despite many attempts to fix the problem which begun in July, water firm Severn Trent have been unable to resolve the leak, Mrs Hampton said.
She says the situation has wreaked havoc on her life, along with her husband and 20-year-old son.
She said: “The smell is as if you are in a third world country. When next door flush their toilet it comes into my garden. You are smelling fresh faeces.
“Me and my husband are disabled and I’ve got my 20-year-old son and my dogs – my little Jack Russell got in the water one time and I had to bathe her and take her to the vets to check if she was okay.
“We have wasted so much money on the back garden. We did it up with gravel and everything.
"We’ve had to take all that off because it’s soaked in wastewater, it stinks. We’ve lost a lot of money through it.”
She added: “It’s so depressing. We can’t open the windows or the doors because of the smell. We can’t let the dogs out the back.
"When I’m not feeling my best I have to take the dogs for a longer walk because they can’t go outside and have a run, it’s putting pressure on me.
“I have to ask my son or my mum to help me walk the dogs. It’s disgusting and they are treating me like I’m thick, I’m not thick.
"I want them to fix it and compensate me for the garden. All the soil and grass has got to be taken out because of the smell.
"I spent a couple of hundred pounds on it. I am disappointed with Severn Trent.”
Mrs Hampton says she is waiting for Severn Trent to contact her about what will happen next.
A Severn Trent spokesman said: “We’re sorry to hear about the issues Ms Hampton has been experiencing.
“We are currently investigating the cause of the problems, with teams most recently visiting the site last Friday.
"However due to access restrictions they will be re-attending at the earliest opportunity to use a CCTV camera to fully inspect the pipe to understand the cause of the issues.
“If investigations show the problem is due to an issue on our network, it will be our priority to ensure the issue is fixed, and everything is back to normal as soon as possible.”
