A woman says she has been left in crutches after the brakes on a Wind e-scooter she was riding stopped working.
Olivia Lombardi, 23, a support worker from Beeston, spent four hours in A&E after the accident which occurred at around 8.30pm on Sunday, May 16.
Olivia was riding along Lower Parliament Street near the DG cars taxi rank when she realised she was unable to stop and this resulted in her hitting a lamppost.
"I was pressing the brakes but nothing was happening," she said.
"I wasn't going that quickly - probably only around 5mph - but it wouldn't slow down. When I went into the lamppost, I went flying forward and hit the ground."
Olivia went to A&E to get her injuries checked out - she had suffered grazes to her hand and had also hurt her knee.
She was given crutches to help her to walk and left hospital in the early hours of Monday morning, May 17.
She continued: "It was very painful to walk. I went to A&E and I'm likely going to have an MRI scan on my knee done at the doctors in a couple of days time as it could be that I've torn a ligament or trapped a nerve.
"It was my second time using the scooters - I had actually used one earlier that day. It has put me off using them again as it was quite a scary experience.
"I think it could have been a lot worse if I was going faster."
The scooters are located all around the city as part of a trial being undertaken by Nottingham City Council.
After reporting what had happened using the Wind app, Olivia was asked to leave the scooter in a specific parking spot located in the city so it could be looked at before being used again.
Wind, the company behind the scooters, says it is aware of the accident and is investigating what happened.
A spokesperson for Wind said: "We are aware of an accident that took place at the weekend involving one of our scooters.
"The safety of our customers and other road users is our number one priority and we are working with the authorities to understand what happened. We will provide further updates as soon as we know more."
