A woman has been left "fuming" after she was told she is banned from her local Asda store for three years.
Rakel Bryan, 29, from Hull, said that the supermarket barred her after she got into an argument with a customer assistant at the Beverly Road Asda store.
The row started when a shop assistant asked her for ID when she tried to buy cigarette papers, reported the Hull Daily Mail .
She said: “I thought it was a joke, I’m absolutely fuming. I go in there every day to do shopping for my mum because she can’t get about very well.
“I don’t like the way I’ve been treated - I feel like I am being bullied."
On Wednesday, Ms Bryan went into the shop to buy a packet of cigarette papers for sister.
She asked for a packet of Zig-Zag papers but to her surprise the assistant asked her for ID.
“I said 'aw shut up d**khead', as a joke. I thought he was laughing with me and then he said, ‘no I’m being serious’.
“I said ‘how dare you ID me?’.
“I had a panic attack, I felt like everyone was staring at me.”
A confrontation followed and Ms Bryan said a security guard took her out of the shop and calmed her down.
The next day, when she went in to the shop again, she was informed by staff she had been banned from the store for three years.
She arranged to meet the manager at 5pm the following Friday.
She said: “He was rude and didn’t listen to what I had to say and said the reason I was banned was because I had been racist."
Ms Bryan denies the accusation.
She added: “I’m not a racist, I had an ex-boyfriend who was black.”
Ms Bryan said she went into the shop with her friend Roxanne Marshall on Thursday after being told she was allowed to by the employee on the door.
But she claims she was confronted again by other members of staff.
Ms Marshall said: “She was told she could come in. She only had a stew pack and some sausages.
“As I was walking up I could see two staff verbally abusing her. They were right in her face. I said there is no need for that it’s bullying. They told her you’re never coming in here again.”
An Asda spokesman said: “While we would never discuss individual circumstances, we take any concerns of this nature seriously and will not tolerate any form of abuse or discrimination towards our customers or colleagues.”
