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Wales Online
Wales Online
National
Neil Shaw

Woman hailed a hero after victory over vending machine

A woman has been hailed a hero after getting justice in the war against vending machines

Sophie Gadd, 27, gained much praise for her actions after losing £1 in a machine when she tried to buy a bag of Cool Original Doritos.

Sophie's actions were simple, but effective, and she is the hero we need right now.

Posting on social media, 27-year-old Sophie Gadd said: "Complained about my Doritos getting stuck in a vending machine and they’ve sent me a refund what a victory for the consumer.

"Was it worth the 3 minutes I spent looking up there email and sending it? Absolutely."

Sophie was particularly impressed with the way there refund arrived, reports the Mirror.

Decorum Vending replied with a note reading: "We apologise for the inconvenience caused by one of our vending machines and enclose herewith a refund as requested."

"I just love the passive aggressiveness of the sellotaped £1 exactly and no more. Not like those companies who send you a gift card."

And people were seriously impressed with her work.

Nick Reilly wrote: "This is heroic. Watchdog should be scouting you out at once."

Sally Cope added: "Yesssss!! Well done you."

Madaleine Spink added: "True Justice!"

And just to make it even sweeter, two weeks later she got a surprise from a different vending machine.

"A vending machine just gave us two packs of crisps instead of one! Balance is finally restored to the universe," Sophie Tweeted.

"Oh no," Eileen replied. "You need to post one back."

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