Servers encounter a variety of customers with different levels of patience. While it’s not unheard of for eager ones to arrive before a restaurant opens, there are impatient ones who refuse to wait outside or in their cars. A New Jersey server’s recent experience revealed how one customer attempted to bully their way into an establishment early.
What exuse did this restaurant customer use?
“Hi, humans of America. If an establishment opens at 12 o’clock, right? 11:30 is not 12,” Gabriella’s Italian Steakhouse server Carly (@cringeycarly) begins her video. Then, she jumps into her story.
When one customer arrived a half an hour before opening, she tried to check in early. The reason? “‘I’m pregnant,”’ the server recalls. Confused, she says she replied, “‘OK? Congratulations?’”
Regardless of whether a customer is expecting or famous, she emphasizes that they don’t get a free pass and refuses to budge. “Lots of women are pregnant and they don’t change the time, though. I don’t care if you’re Austin [expletive] Powers, Kim Kardashian,” she says. “11:30 is not 12 o’clock.”
“So, you can sit down. I will get to you at 12,” the content creator reiterates.
In the comments section, Carly explained how the customer managed to weasel her way into the building. “They had people working on construction stuff inside so the front door was open,” she shared.
Viewers sided with the server
Carly’s video garnered over 114,000 views since Dec. 30. Many were angry on her behalf, condemning the customer’s entitlement.
“The customer is not always right,” one viewer commented.
“No, literally bc ppl have actually lost the plot!!!!” a second concurred.
“People are SO entitled, it’s exhausting,” a third echoed.
Furthermore, other servers weighed in with their customer grievances.
“Pls if we close by 11, stop coming in to eat at 10:45,” one commenter shared.
“I hate when people sit in the lobby while I haven’t even turned the open sign on,” another remarked.
“And don’t be waiting at the [expletive] door of an establishment if [it’s] not open yet. Wait in your car and give employees their space,” a third stated.
Are customers ruder now?
Indeed, they are. Pew Research found 47% of adults have noticed people are ruder now than before. It’s not just everyday life. Time reported that people across different career fields have observed this trend among their customers as well. So, why is people’s behavior worse than ever?
Both cite the Covid-19 pandemic. The new norm and isolation impacted mental health, creating more anxiety, depression, and disconnection. When restrictions were lifted, people noticed that many things hadn’t returned to their pre-pandemic state, including staffing shortages and delays, which could be fueling further frustration and impatience, according to Time.
However, the pandemic isn’t the only factor contributing to societal deterioration. Something we don’t think about, but we use almost daily out of habit, because of boredom, creating content, or connecting with others. You probably guessed it: social media.
Across platforms, we’ve seen clips of people acting out in public, believing they’re the stars of their own lives and of others’, a phenomenon known as ‘main character syndrome.’ Axios stated that the urge to post every aspect of one’s life on social media enables disregard for others and diminishes the ability to understand their points of view. Hence, patience and understanding are becoming a thing of the past.
Whether it’s the pandemic, social media, or other factors, this trend isn’t fading anytime soon.
@cringeycarly like idc. #server #serverlife #people #annoying ♬ original sound – cringeycarly
The Mary Sue reached out to Carly via TikTok comment and direct message.
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