A woman has told of "hilarious" mistake by a parking enforcement company that sent her a fine with her silver Rover car mistaken for a learner moped.
Aimee Manston said that while she found the error comical she was also concerned that some vulnerable people may pay fines without examining the photographic evidence, reported HullLive.
She was provided with a photo from the company Smart Parking that showed a moped driver leaving Kingston Shopping Centre car park seven hours after her car drove in, for what she said was an hour's shopping trip.
Aimee, from Doncaster, said: "It is my vehicle going in, and a moped coming out seven hours later, with a completely different registration. I have appealed it, as there's no way I am paying something that I haven't done.
"I think it's actually hilarious that they got it so wrong, I just laughed when I saw the photograph.
"But actually there is a real concern that vulnerable people, maybe who don't see too well or might not examine the photographs clearly, could be falling victim to this.
"I am worried that people may be paying these charges wrongly and would urge everyone who gets one to carefully look at the evidence they give."
The penalty charge notice Aimee received required her to pay £60 within 20 days, or £100 if it is after that date.
She has formally appealed and is awaiting further communications from Smart Parking, which has a head office in Birmingham.
There have been a number of one-star reviews on review site Parkopedia for the car park, on Holderness Road, east Hull, since Smart Parking was hired to enforce parking on the site, reported HullLive.
Customers have 90 minutes free parking, but many claim they were unaware of any need to pay beyond that time slot and that signage isn't visible enough.
One reviewer posted in September: "Just received a fine, I have shopped here for years with no issue, no signs or payment meters so didn't know there is a parking charge now. Won't be shopping here again."
Another reviewer from September said: "Disgusting just received a £60 fine for parking here.
"Why has no-one ever been told there are now charges? Will definitely not be shopping here again.
"Good luck to the shops because I wont be the first or the last to stop shopping there."
A spokesman for Smart Parking said: "Smart Parking was brought in to manage the car park on Holderness Road to stop parking abuse and ensure motorists can always find somewhere to park.
"The car park is used by thousands of motorists every week, and the vast majority of them do so without any issues. Those who don't follow the terms and conditions of use may be liable for a charge.
"However in this particular case there was human error and the charge has now been cancelled.”
