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Nottingham Post
Nottingham Post
National
Peter Hennessy

Woman 'fed up' as up to 12 e-scooters left outside her home

A woman says she is fed up with the number of e-scooters being left outside her property.

Barbara Clarke has lived in Latimer Drive in Bramcote with her husband for more than 30 years.

She says she is unhappy at the number of Wind e-scooters being left directly outside her home after a grid was painted on the pavement for people to park them on.

There have been as many as 12 scooters parked up outside.

Ms Clarke says this is a hazard for disabled people and it has also lead to rubbish being left nearby.

She told Nottinghamshire Live: "This is really taking the proverbial. We pay Band E council tax rates, which I feel is quite a lot, so I expect better from the council.

"They are completely forgetting about people's feelings. There have been beer bottles left outside by riders and rubbish dropped outside our house. I don't think any councillors would like all of this going on outside their house.

"We have complained to the council but have had absolutely no joy whatsoever. They could have designated a place away from people's homes and not in the middle of the pavement.

"If we were to try and sell the house now we wouldn't have any takers. I don't think we ask much of the council and we pay about £2,500 a year to them.

"I don't think it's a fuss over nothing - we're talking about 12 scooters at once left outside. They obstruct the pavement, making it difficult for people who are disabled."

The scooters have now been used for more than half a million trips around the city - they are part of a trial being undertaken by Nottingham City Council. There are more than 600 scooters deployed across the city as part of the trial.

Scooters outside Barbara Clarke's house in Latimer Drive, Bramcote (Barbara Clarke)

A spokesperson for Wind said: "The e-scooter rental scheme is a trial of a new way of travelling for short, essential journeys.

"While we see a great demand for and acceptance of the new e-scooter scheme, some issues will emerge as with any trial.

"Wind Mobility is working to address these, with the support of Nottingham City Council, to improve the experience for our riders, and also people living, working and travelling in Nottingham.

"Since the launch of the trial, we have taken a number of measures to address emerging issues, including the definition of no-go and slow speed areas and educational videos and communication to educate users on responsible e-scooter use as well as the introduction of penalties.

"Wind Mobility has rolled out number plates across the fleet, to make it easier to identify users who have behaved irresponsibly. This has also enabled the council’s Community Protection team to take action.

"Wind Mobility has also deployed patrollers, who roam around the city to identify and take action against anyone caught pavement riding, or riding or parking their e-scooter irresponsibly. This includes the education of users on responsible e-scooter use as well as a suspension of the user account for severe cases of irresponsible behaviour.

Barbara Clarke of Bramcote, Nottingham, has raised concerns about Wind electronic scooters being left outside her house. At times, up to 12 scooters are left outside her property (Joseph Raynor/ Nottingham Post)

"In the coming weeks, the local Wind team will also hold regular in-person events in the city centre to educate users and those interested on responsible e-scooter use and traffic regulations.

"We also cooperate with iSight to offer extra support to visually impaired people through our app. This is in addition to the measures we have been taking since the trial begun such as the definition of go-slow and no-go areas where scooters can only be ridden at reduced speed or are restricted from use.

"We are also including labels with contact information of our UK customer service in braille. For visually impaired people, the yellow colour of the scooter also contributes to better visibility and the horn warns other road users with a 100 decibel signal of approaching e-scooters."

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