A woman claims she was crushed by her ceiling when it collapsed while she was standing in her bedroom.
Adeola Olutade said she was knocked to the floor in her South London flat just 40 minutes after she noticed a leak in the corner of her bedroom.
She needed emergency treatment at A&E, ITV reports.
Hours after the leak started, the bathroom ceiling in her Brixton flat also collapsed, leaving the light swinging back and forth from a cable, she claims.
Talking to ITV News, Adeola said: “I feel like I’ve been treated like an animal. This just isn’t fair."
Images show Adeola in an arm sling as she shows the water-damaged furniture and dust-blanketed surfaces.
Basil Clarke, Adeola's neighbour in Holles House, found himself in a similar situation.
He claims he has been reporting leaks in his property to Lambeth Council for the last seven years.
He said the council said they had fixed the problem, but on July 25 the ceiling in his kitchen and living room collapsed.
Basil, who has a physical disability, claims he empties huge containers of water that sit under a leaking hole three to four times a day.
He said no one is listening to him and that "no one cares".
He added: "It just falls on deaf ears and then it gets to the point where you give up, I just can’t be bothered no more. I just really can’t.”
Lambeth Council has moved Adeola and her four-year-old daughter into emergency accommodation.
She said she is still waiting to hear about a permanent home and whether the council will pay for her belongings to go into storage as they are still in the flat.
Basil spent 48 hours in a hotel but is now back at his damp flat and is still waiting for repairs.
A Lambeth Council spokesperson told ITV news the recent heavy rain filled the building's high-level gutters, causing the water ingress.
They said affected residents were offered emergency alternative accommodation.
They added: "We are continuing to/will continue to find suitable accommodation where required, while work is carried out at the flats affected."
The Mirror Online contacted Lambeth Council for a comment.
This report from ITV comes as they contacted 14 organisations that are advising the government on its Social Housing White Paper.
The 11 that responded all agreed tenants need dedicated representation with a new national body standing up for their interests.
A spokesperson for the Ministry of Housing, Communities & Local Government told ITV News: “The Social Housing White Paper sets out a strong package of measures that will inform, engage and empower residents. We want to ensure their voices are heard and are at the heart of the White Paper.
“We’ve announced major reforms to support tenants, including our Expert Challenge Panel which will provide scrutiny on the delivery of these measures and ensure residents’ views are represented in all discussions.”
The full report will air tonight as part of the ITV Evening News and the ITV News at Ten
