An elderly woman from Cheshire is 'frightened' to get on a bus again after being flung from her seat and crashing head-first into the driver's door.
Mary Parker, 69, was on an Arriva bus heading along Market Street in Crewe on Thursday (September 30), when she said the driver braked sharply at a zebra crossing.
She says the sudden jolt sent her flying from her seat, colliding with the driver's door.
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Mary suffered multiple injuries as a result of the incident and was taken to hospital in an ambulance, CheshireLive reports.
Her injuries include bruises, cuts, swelling and a possible fractured wrist and Mary feels that she does not want to use public transport again.
She said: "I don't even remember flying through the air, I just went flying onto the floor and banged my head against the driver's door.
"I hit it that hard that they couldn't open the door."
Mary says she only decided to take the bus due to the current petrol crisis and was 'thinking of everybody else'.
"I went on the bus because I thought because of the petrol it's only fair for people who are working and I was thinking more of everybody else," she said.
"On public transport it's usually okay, but I feel like I don't want to go on the bus again now."
Mary, who worked at Leighton Hospital for around 30 years before retiring, says she feels that there should be seatbelts at the front of buses to prevent anyone else from getting hurt in the future.
"I wouldn't want it to happen to an older person, or someone really frail," she said.
"The driver was really apologetic, she asked if anyone was hurt and nobody said anything but apparently four or five more turned up at hospital after I was taken."
Mary's son, Stewart Parker, says seatbelts should be required on buses just as they are on coaches.
He said: "My mum won't get on a bus ever again as she's frightened silly of it.
"To brake that hard, for my mum to fly out of her seat she must have not been paying attention.
"There's not even a seatbelt restraint on buses, I think you should have belts or at least something to go around your waist.
"On coaches you have to wear them, you should at least have a belt that goes around your waist."
A spokesperson for Arriva said: "We are investigating this incident, using CCTV footage from the vehicle and will take appropriate action with the driver, if required."
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