A Wishaw care home has been blasted as "weak" by the Care Inspectorate following an unannounced visit.
Netherton Court Care Home announced it had already taken a number of steps to address the problems outlined in the damning report.
The inspectors graded the home as “weak” in the care and support given during the pandemic category and were also given a weak rating in people’s health and wellbeing and staffing arrangements.
Infection prevention was given an adequate rating.
A spokeswoman for the home said: “We note the latest report from the Care Inspectorate and have already taken steps to implement a number of the recommendations around nutrition, staff practice and resident experience.
“The health and wellbeing of our residents is our number one priority and we will continue to work closely with the Care Inspectorate, and with our staff, to ensure that relevant steps are taken in response to the findings.”
The inspector’s report was included in the Care Inspectorate’s fortnightly briefing to the Scottish Parliament.
The report stated there were "insufficient staff" to meet the needs of people experiencing care in the service.
It read: “The layout of the building and the increased number of people who stayed in their bedrooms made it challenging for the numbers of staff to support people.
“Nutrition and weight loss care plans needed to be improved. It was unclear how weight loss was being managed as plans were not up to date and lacked detail.
“Anticipatory care plans were poorly completed and did not reflect people’s choices for their end-of-life care.
“We were concerned about the lack of activities and poor use of the outside space. We observed residents sitting for long periods of time with limited opportunities to mobilise around the home.
“We have asked the provider to consider how to make better use of the communal areas to maintain social distancing while supporting more people to use them throughout the day.”
The inspector confirmed it had informed North Lanarkshire Council of its findings and would be returning for a follow-up inspection.
The report adds: “People in the home were supported by staff who knew them and were familiar with their preferences and choices. “We observed some good interactions between staff and people who lived there.
“There was adequate access to PPE and we observed the majority of staff using this correctly.
“Staff we spoke with were aware of guidance around infection prevention and control and had completed a range of relevant training.”
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