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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Windows Vista fails when "Configuring updates. Stage 3 of 3"

My daughter's Acer, running Windows Vista Home Premium, is playing up. When I boot up, it shows the message "Configuring updates. Stage 3 of 3. 0% complete. Do not turn off your computer" then shuts down.
Dave Felton

This is a known problem with Vista, and it's covered in Microsoft's knowledge base article 949358. To prevent it from happening, you should have installed software update 949939, released on 8 April, 2008. While you couldn't be expected to know that, the April update is required for Vista's Service Pack 1, which I'd have thought was an essential upgrade.

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