I recently downloaded some promotional software about the new Fiat 500 from the Fiat website. I used its delete option but then had to remove some remaining items using XP search. The program's exe file cannot be removed: I get a message saying that access is denied. Mike Cooper
Often you can delete files that will not be deleted by rebooting Windows in Safe Mode. However, I use a small free utility from the Gibin Software House: GiPo@MoveOnBoot (gibinsoft.net/gipoutils/fileutil/). This will generally move, remove or rename files when you reboot your PC.