Two months ago I ordered a reconditioned iPhone for £598.50 from Quick Mobile Fix. Two weeks later it had not been dispatched so I cancelled and was promised a refund. A month on, the unwanted handset arrived. I returned it but no refund.
VT, Liverpool
Quick Mobile Fix says it told its courier you no longer wanted the parcel but it was delivered “for some reason out of our control”. The refund was delayed because it changed its card processing provider. You have been refunded and Quick Mobile Fix has switched to Royal Mail.
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