Shoppers and passengers had to be evacuated from Swansea 's bus station on Wednesday, October 14.
Crowds of people waiting to catch their bus were forced to leave the bus station just after 10am.
There was lots of speculation circulating on social media about the cause of the evacuation as people congregated outside the Quadrant after the fire alarm was activated.
But officers from South Wales Police have said they were called to the bus station after concerns were raised about a man's welfare.
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A spokeswoman for the force said: "We were called at about 10.20am to a concern for the welfare of a man in Swansea bus station.
"The fire alarm had been activated. The man is now with officers."
Swansea Council cordoned off an area within the bus station to ensure members of the public were safe.
A council spokesman said: "There was an incident in the bus station today at around 10am.
"Our staff were swiftly on site and cordoned off the immediate area to ensure that people were safe.
"Police officers attended.
"The area was fully re-opened at around noon. We thank shoppers and businesses for their understanding."
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Based within Swansea Quadrant, the bus station was closed for months due to lockdown restrictions.
It re-opened in July with buses only using every other bus bay to aid with social distancing measures.
