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Fortune
Stephanie Kramer, Joseph Abrams

Why L'Oréal CHRO struggled to return to the office as a parent

Woman wearing red clothing, sitting in a chair and smiling (Credit: Courtesy of Penguin Random House)

Good morning, Broadsheet readers! Tesla's chair moves toward A.I., MacKenzie Scott sets off a grant application frenzy, and we share an excerpt from L'Oréal USA CHRO Stephanie Kramer's new book, Carry Strong. Enjoy your Thursday!

- Working out loud. It has been 10 years since I was first pregnant, then not pregnant, then pregnant again at work. Since then, I have often shared my own stories for support—nearly always behind closed doors. In 2020, inspired by both the dire circumstances of the pandemic’s effect on women in the workforce and the profound strength I saw because of it, I decided to do more. For the next three years, I wrote my new book, Carry StrongAn Empowered Approach to Navigating Pregnancy and Work, to create conversations to empower women to defy expectations without creating new ones—including for themselves. The edited excerpt that follows is from the book’s conclusion, which showcases a recent moment of “balance,” the second of five principles I outline in the book.

Last fall I was in the office for a full week of important meetings for one of the first times post pandemic. Monday morning, I distinctly remember driving toward my office building on the West Side Highway, passing the New York skyline with my meeting notes in my hands. I had our team’s presentation on my laptop, and I was wearing a new dress. I was bursting with pride and ready to embrace giving work my full focus on the sliding scale of work to life—and to enjoy it. I knew how lucky I was, that it was rare and to be savored—the opportunity and the privilege of having the feeling of effort realized and the system in place do it while being the mother of two small children.

At the beginning of the week, there were endorphins pumping from great work (and results), an engaged team, a buzz of in-person connection. But as the week progressed, I missed my kids more than I do when I’m on a long business trip. These were long days, and so despite being in the same city I missed my boys waking up and going to sleep every night for days in a row. By Thursday afternoon, I was toast and had a silent meltdown at my desk.

"Carry Strong: An Empowered Approach To Navigating Pregnancy And Work" by Stephanie Kramer

When I’m away for work, I mentally know I’m away—I acknowledge with my family that I’m going away, that I’m going to both miss them and share that I enjoy that my work allows me the opportunity to meet people and experience cultures other than ours. It fills up my adventure and independence reservoirs too. I also promise my young sons treats. But this time, I was home. I was just not there, and when I finally was, I would be exhausted. Still, I’d need to shift gears to embrace my shared family responsibilities and relieve the compounded strains on my support system, including my husband.

One team member could see I was hitting a wall and asked why. I told them that the breaking point was that my older son had left a note on my toothbrush the night before “so I would be sure to see it.” It said, “I miss you. Come back.”

But as I said it out loud to her, something clicked. I stopped what I was doing, I briefly FaceTimed my sons and walked them around the office, showing them the big windows and my teammates, who waved. How proud I was, but that I missed them—and that both things were true at the same time. It was a minute, but it mattered (to all three of us). I wanted to them to know they were on my mind when the sun came through those same windows. They were amazed at how many computers were in one room and at the stacks of paper. They asked me to bring some home to color. With a big smile, I hung up and I released the tears in the corners of my eyes; so did my colleagues.

People at work know I have kids. I talk about the good and the hard, not all the time, but I hope enough for anyone who has them or who may want to have children someday to feel comfortable. I didn’t always feel comfortable myself, but now from the combination of getting used to being a working mom, my environment, and my role in it, I do. In fact, I feel a responsibility to over index this openness while also respecting the reality that so many people have their own private struggles on the road to motherhood and have many other major commitments and interests beyond work and family. For me, it’s also been important to “work out loud” with my kids. They know I have a job that I love with people I respect. They know it provides for us, but also that it makes me feel myself. It’s another kind of balance.

From CARRY STRONG by Stephanie Kramer, published by Penguin Life, an imprint of Penguin Publishing Group, a division of Penguin Random House, LLC. Copyright © 2023 by Stephanie Kramer.

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