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The Independent UK
The Independent UK
National
Natalie Wilson

Why European rail travel booking systems are ‘stuck in the Stone Age’

  • A new report reveals that almost half of the European Union's busiest flight routes are either difficult or impossible to book via rail operators.
  • Research by Transport and Environment (T&E) found that 20 per cent of 30 top aviation routes were 'impossible' to book in one go on major rail platforms, with another 27 per cent only partially bookable.
  • More than half of journeys over 900km cannot be booked as a single ticket, with an example being the impossibility of booking a direct Barcelona to Paris rail journey on Spain's national railway website.
  • A YouGov survey commissioned by T&E indicated that 61 per cent of long-distance rail passengers have avoided journeys due to the perceived hassle of the booking process.
  • T&E is advocating for new EU regulations, specifically a 'Single Ticketing Package', to mandate commercial negotiations between rail operators and booking platforms, ensuring seamless, single-ticket bookings across Europe.

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