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The Guardian - UK
The Guardian - UK
Lifestyle

Why do free ATMs keep asking me if I want to check my balance?

money being taken out of a cash machine.
Check your balance first ... Photograph: Lynne Cameron/PA

When I use free ATMs (but not those provided by banks) they often ask me two or three times if I want to check my balance before withdrawing money. Why? Have they been speaking to my parents?

Rob Lawshaw, Durham

• Post your answers – and new questions – below or email them to nq@theguardian.com

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