When your car keys are your debit cards, plus a towering surreal estate

Growing problem … disputes over what is, or is not, in a eBay parcel. Photograph: Alamy

Hello and welcome to this week’s Money Talks – a roundup of the week’s biggest stories and some things you may have missed.

Money news

Leaked immigration plans ‘catastrophic’ for industry, say employers

Bell Pottinger expelled from PR trade body after South Africa racism row

Ryanair: pay £5 for priority boarding to carry on wheelie bags

McDonald’s workers to go on strike in Britain for first time

Lego to axe 1,400 jobs

Feature

Contactless means your car keys are the debit card of the future

Whatever next? The first car keys with a contactless chip were launched this week. Photograph: Olgun Kordal

In pictures

Surreal estate - Munkkiniemi tower

A converted neo-Gothic tower in Munkkiniemi Photograph: Tranio

In the spotlight

Navient has thrived as student loan debt spirals across the US. Its story reveals how, instead of fighting inequality, the education industry is reinforcing it. Daniel Rivero reports

Nathan Hornes: ‘Navient hasn’t done a thing to help me. They just want their money. And they want it now.’ Photograph: Fusion

Consumer champions

I tried to phone Amazon but the premium rate left me feeling robbed

Time is running out for eBay/Paypal to get a grip on fraud

After BA’s IT meltdown our claim has finally taken off

For ‘instant’ access read ‘no’ access to Ulster Bank

I’m a doctor trying to diagnose why I’m still on BT’s waiting list

A disconnect … endless appointments for an engineeer to call and endless no-shows. Photograph: Alamy

Money deals

If you need to send money overseas you could save with expert guidance, great exchange rates and free online transfers from the Guardian Money Transfer Service.

Make sure you’re covered with great value annual multi-trip and single trip travel insurance from Guardian Travel Insurance, provided by Voyager.

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