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WhatsApp to allow cross-app messaging, opening up to third-party apps

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WhatsApp, the popular messaging app, is about to undergo a significant change that will have far-reaching implications. In a move to promote interoperability, WhatsApp will soon allow users to send messages from other messaging apps and receive them directly in their WhatsApp inbox. This exciting update aims to overcome the hassle of keeping track of messages across different platforms and apps.

The catalyst for this change came in September when the European Union designated Meta, WhatsApp's parent company, as a gatekeeper company. As per the Digital Markets Act, Meta is required to open its services to others after six months, meaning that by March of this year, WhatsApp will be more accessible to users outside of Europe as well.

It's worth noting that this move towards interoperability didn't happen overnight. WhatsApp has been working on opening up its platform for about two years, and this development is the culmination of those efforts.

The new system will support the exchange of text messages, images, voice messages, videos, and file transfers between different messaging apps. However, the introduction of calls and group chats will come later, likely taking a few more years to implement.

One of the primary concerns with this change is maintaining user privacy and security. To address this, WhatsApp has specified that users must opt in to participate in exchanging messages with third-party apps. This opt-in feature is crucial as it helps prevent the influx of spam and scams that may arise due to increased connectivity.

If users do choose to opt in, they will see messages from other apps in a separate section at the top of their inbox. WhatsApp acknowledges that these networks operate differently, so keeping the messages separate is vital.

This move towards interoperability is a logical extension of what made WhatsApp so popular, particularly in Europe, i.e., its platform-agnostic nature. WhatsApp has always connected users regardless of whether they owned an iPhone or an Android device. Now, users will be able to reach out to friends and family without worrying about which messaging app they prefer or having to download multiple apps themselves.

However, achieving true interoperability is not without its challenges. Different messaging apps may have varying encryption protocols, necessitating careful consideration to ensure the secure transmission of messages. Meta, WhatsApp's parent company, would prefer other apps to adopt the Signal encryption protocol, which WhatsApp currently uses.

While it remains to be seen which companies will actually connect to WhatsApp, the fact that such connectivity is becoming a possibility is welcome news. The companies interested in joining this new capability must sign an agreement with Meta, the details of which are not yet public. It's uncertain whether popular messaging apps like Telegram and Viber will take advantage of this interoperability. Nonetheless, the potential benefits to consumers are significant, so it's hopeful that more services will choose to participate.

In addition to this exciting development, WhatsApp is nearing the completion of another long-awaited feature: the ability to set up a username. This feature will allow users to chat with others on WhatsApp without sharing their phone numbers, bolstering privacy and convenience. The username validation process is currently being refined, ensuring that usernames are unique and meet specific criteria to prevent duplication and maintain the platform's integrity.

Although a specific release date for the username feature hasn't been announced, its inclusion alongside messages from third-party apps would greatly enhance the WhatsApp experience. The fact that the validation process is currently being tested indicates that this update may arrive sooner rather than later.

As WhatsApp continues to evolve, it's clear that the company is committed to improving user experience, privacy, and security. By embracing interoperability and implementing features like usernames, WhatsApp is well-positioned to remain one of the leading messaging apps in the market.

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