The government has unveiled a £20m fund and a new review board to improve Southern rail services and restore confidence in the franchise following a summer of misery for passengers. The announcement came as the RMT union said a planned 24-hour strike by Southern rail workers next week in a dispute over ticket office closures had been suspended – but a 48-hour walkout by guards next Wednesday and Thursday would go ahead.
Though Southern trains has been in the news most this summer, disruption and discomfort for many rail commuters is commonplace. The most over-crowded train lines serve either London or Manchester; government figures show more than a third of rail passengers have to stand on trains arriving in parts of London in the morning rush hour. It’s not just the overcrowding, it’s the ticket prices and punctuality that passengers complain about too.
What’s your train service like?
We want to find out from you what commuting is like on your train line. How happy are you with the service? Please share your experiences, anonymously if you like in the form below. We’d also like to see pictures and videos of what your commute looks like too. What you share with us will be very helpful in our reporting on this issue.
