Sorry to bother you but my (much loved!) Ask Jack has not been up-dated since 17 December. Am I looking in the wrong place or you having a well deserved holiday before embarking on the "increased frequency" promised in the last print edition?
Tom Wilson
As you and other readers have noticed, the Ask Jack blog has been hibernating since the final issue of the printed Technology section last year. In between, I took a Christmas holiday then went to the Consumer Electronics Show in Las Vegas, which left no time for posting here. This week, however, I'm hoping to post regularly, and the general view from email responses from readers is that it would be good to have one post a day. There's no guarantee I'll make that, but I'll try.
So, you're now welcome to send new queries to my Guardian.co.uk address, which is shown above in a form that can't easily be machine-harvested. (Putting an address online is, sadly, a sure way to attract spam.) However, I'm not very likely to answer obscure technical questions, which usually apply only to your particular set-up: those are usually best asked in the manufacturers' or software developers' support forums. Obscure technical questions that appear to affect a lot of readers are, of course, fair game.
Also, sorry, I don't have time to answer questions individually, but I will try posting a couple of queries for you to answer, and we'll see if that works out. Please bear in mind that the whole point of the thing is to help fellow readers, and if that's not your purpose, your comments are unlikely to be useful.
Finally, many thanks to Tom and to all those who wrote in with kind words about the column, usually while asking where it had gone ;-)
