Menulog has said it’ll accept Deliveroo customers’ unused vouchers, account credit and gift cards after the company left the Australian market earlier this week. Uncancel your takeaway plans, I guess.
According to Menulog, Deliveroo customers with remaining account credit or vouchers will be able to DM its Facebook page to redeem their unused money.
Customers will need to take a screenshot of their name, email address and the amount of money left on the voucher-slash-gift-card-slash-account-credit.
Menulog also said it’d round up the value of those vouchers — a $17 card will go up to $20, so on and so forth.
“We expect there will be a lot of customers with unused Deliveroo vouchers and gift cards, so we would like to give them the opportunity to redeem those vouchers on their next Menulog order,” said the company’s managing director Morten Belling
“This was a difficult decision and not one we have taken lightly,” said chief operating officer Eric French in a media statement.
“We want to thank all our employees, consumers, riders and restaurant and grocery partners who have been involved with the Australian operations over the past seven years.
“Our focus is now on making sure our employees, riders and partners are supported throughout this process.”
