The Department of Health has officially launched an online portal where people who have yet to receive their Covid Digital Certificates can apply to receive one.
The government has been sending out both physical copies of the certs to people who have either been vaccinated or have recovered form Covid-19 in the last six months.
However there was swathes of people complaining that they had yet to receive the crucial document which is being used to facilitate foreign travel as well as indoor dining in Ireland.
The Department of Health previously launched a helpline for people with queries related to issues with the certs however it has been plagued with complaints with some people left waiting hours to get through.
Now a dedicated website has been launched for people to apply for their certs without having to call the helpline.
People will also be able to request changes on their cert through the site.
A statement from the Department read: "In addition to the Digital COVID Certificate freephone number and the online Recovery Certificate request form, a Digital COVID Certificate self-service online portal has been launched today.
This will allow members of the public to:
- request changes to their Digital COVID Certificate already received;
- request to have their Digital COVID Certificate emailed;
- check the status of their Digital COVID Certificate of vaccination where it has not yet been received; and
- continue to request a certificate of recovery
"As well as the helpline, we endeavour to constantly improve the Digital COVID Certificate services and the introduction of this online self-service portal provides another channel to allow members of the public request their certificate. Work is underway to develop and launch further accessible channels in the coming weeks to help meet public demand."
You can request your site by heading to https://covidcertificateportal.gov.ie/
