The outsourcing industry employs one in 10 of all UK workers, and accounts for around 7% of GDP. As such, it is understandably an area of significant public interest. However, in the wake of the collapse of Carillion, it is clear that a government procurement process focused solely on price cannot continue if the sector is to thrive (Report, 9 July). The government must instead ensure that outsourcing companies can pay all staff a living wage that covers the cost of living.
This is an opportunity to use the over £200bn the government spends on contracts with outsourcing companies to improve services, transform the lives of millions of low paid families, and help rebuild public trust in both government and business. It should not be missed.
Linda Hausmanis British Institute of Facilities Management
Sandy Aird Cleaning and Support Services Association
Charlie Mowat The Clean Space
Phil Smith LCC Support Services
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