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The Independent UK
The Independent UK
Lifestyle
Anne d'Innocenzio

Walmart sheds its no-frills identity with new store layout and added staff

  • Walmart is introducing in-store beauty advisers to offer personalised tips and product recommendations to customers.
  • The retail giant plans to roll out these “beauty experts” to over 400 of its 4,600 US stores by the end of the year, following a pilot in Arkansas and Texas.
  • This initiative is part of a wider strategy to upgrade Walmart's merchandise and store ambience, aiming to attract higher-income shoppers.
  • The move helps Walmart compete in the $129 billion US beauty and personal care market against rivals like Target and specialty chains.
  • Beauty departments are also being moved to the front of stores and updated with displays showcasing social media trends as part of 650 planned remodels.

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