A Greater Manchester social housing tech provider has acquired a leading provider of patient messaging services.
Salford firm Voicescape Ltd said the move for Buckinghamshire-based Message Dynamics was made in a bid to grow its service offering, and was announced on Tuesday.
According to Voicescape, Message Dynamics’ services have been built using its digital communications technology to provide messaging and telehealth solutions to patients for over 10 years.
Voicescape provides customer communication technology coupled with behavioural insights for social housing providers and local authorities.
It said the acquisition will allow it to facilitate "comprehensive engagement" with service users across multiple touchpoints to improve their overall experience.
Richard Jackson, commercial director of Message Dynamics, said: “Voicescape has been a great partner over the years, enabling us to create pioneering and award-winning services for patients.
"Voicescape’s mission to help social purpose organisations engage more effectively with their customers, combined with the growing convergence of public health, affordable housing and social care, makes the combination of the businesses a very complementary fit.”
John Doyle, founder and CEO of Voicescape, added: “Public health concerns have been brought to the fore during the pandemic and our aim is to facilitate better, closer engagement with those groups that require a range of support services delivered in ways that suit their changing needs and personal preferences.
“There are obvious synergies between our services and together we have a greater opportunity to support local authorities and other social purpose organisations transform the ways in which their services are delivered.”
