Virgin Media will launch a £15-a-month broadband service for customers who are on Universal Credit.
The internet provider will offer the deal to customers who receive the benefit, from Autumn. Virgin Media says its 'Essential Broadband' tariff will come at a fixed price of £15 per month, with no fixed-term contract length or price changes while benefits are being received.
Initially, the deal will be available to existing Virgin Media customers, who can apply by filling out an online form and proving their Universal Credit status.
Jeff Dodds, Chief Operating Officer at Virgin Media, said: “We know that these are tough times and that there are many people finding it more difficult to make ends meet and facing financial uncertainty. At the same time, the role of broadband in helping people to stay connected has never been clearer.
"Whether it’s keeping in touch with friends and family, finding advice and support or searching for jobs and working remotely – broadband underpins it all.
“With this all in mind, we wanted to make sure that those customers receiving benefit payments were able to access reliable, hassle-free connectivity with enough speed to carry out essential online activities.
“Building on the industry-leading initiatives we’ve already launched for vulnerable customers, we’ll continue to work tirelessly to keep the country connected and support our customers in whatever way we can.”
Matt Warman, Minister for Digital Infrastructure, said: “Having affordable access to the internet can improve people's quality of life, connecting them with friends and family and giving them a tool to build a brighter future. That is why the government-brokered major deals with broadband companies to support those struggling to pay bills right now.
“I want to see continued efforts to protect consumers beyond the pandemic and welcome Virgin Media offering a permanent package giving vulnerable and low-income families the flexibility to continue to benefit from reliable connectivity.”
