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Liverpool Echo
Liverpool Echo
World
Shivali Best & Sophie McCoid

Virgin Media down leaving customers without Wifi or TV

Virgin Media looks to have crashed his afternoon, leaving hundreds of people without wifi or TV access.

According to DownDetector, the issues started at around 13:22, and are affecting users across the UK.

While the nature of the issues remains unclear, of those who reported problems, 66% said they were with cable internet, 23% with mobile internet, and 9% with mobile phones - reports Mirror Online.

On Twitter the Virgin Media account is replying to annoyed customers, saying they are aware of the problems and are looking to resolve it as soon as possible.

Several frustrated customers took to social media  to express their concerns.

One user said: "As if Virgin Media has gone down in the middle of watching a movie pure raging!"

Another added: "My tv and broadband is down again. WTF am i paying for? If its not my mobile not working its this. Absolute pish."

And a third said: "Issues with my TV and my Broadband. No channels appearing in my lists, black screens and the Broadband is down. Not good when trying to work from home."

Mirror Online has contacted Virgin Media for comment.

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