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National
Aaron Brown & Flaminia Luck

Virgin Media down as thousands of customers hit by major outage

Thousands of people have been left without live television after a major outage.

Virgin Media users found their service began to fail at around 11.45am , according to the Mirror.

It is appearing to affect people across the country with reports coming in from around 18,000 customers according to the website DownDetector.

READ MORE: Go here for the very latest breaking news updates from across the North East

And the company website also appeared to have been hit by the outtage with an error message appearing when people tried to access it.

Around 63% of customers reported an issue with their TV, 18% with streaming and 19% reported both.

While it seems to be hitting people everywhere there are hotspots of London, Birmingham and Glasgow.

A Virgin Media spokesperson said: “We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible.”

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