When Simon Mildren hears an emergency call ring out through the station, he and his crew have 90 seconds to dress, be in their truck and race toward whatever disaster awaits.
After 25 years as a firefighter in Victoria, he's confident he and his colleagues will be able to help in any situation they confront.
"There is nothing more pleasing than turning up to someone else's worst day and basically saying, 'We've got this'," Mr Mildren told AAP.
But spending long days and nights either waiting for a call to come in, or dealing with car accidents, house fires and medical emergencies inevitably takes a toll.
Moments of stress and pressure can slowly build up, despite supportive work mates and well-established mental health programs offered by the service, Mr Mildren said.