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The Philadelphia Inquirer
The Philadelphia Inquirer
Business
Joseph N. Distefano and Erin Arvedlund

Vanguard supervisor and his brother-in-law stole over $2M from dead Vanguard customers and dormant accounts, feds say

A former Vanguard supervisor stole more than $2 million by taking money from dead or inactive Vanguard customers' accounts before state treasurers could take custody of the unclaimed money, prosecutors say.

Scott Capps, of Coatesville, Pa., pleaded guilty to conspiracy to commit mail fraud, two counts of money laundering, and two years of false tax returns on Thursday before federal Judge Michael M. Baylson in Philadelphia. Federal prosecutors said Capps, a 23-year veteran employee of the Malvern, Pa.-based investment giant, more than tripled his income for 2013 at customers' expense, with help from his brother-in-law and other outside accomplices.

Sentencing guidelines call for him to serve a potential 46 years in prison, pay $2.1 million in restitution and a $1.25 million fine, though financial crimes rarely draw long sentences. Capps remains free on bail pending sentencing June 26.

Capps was indicted by a federal grand jury in December and charged with drawing checks on Vanguard accounts between 2012 and 2014, using his employees' stolen passwords.

Vanguard has around 8 million U.S. retail investment customers and manages over $5 trillion in assets. Its CEO Mortimer "Tim" Buckley has said the firm is investing heavily in technology to improve its security, web access and other legacy computer systems.

Capps left the company in 2014, according to his LinkedIn profile. The scheme might have continued after that, according to the grand jury indictment.

His accused accomplice in the crime, his brother-in-law Lance Tobin of Richboro, Pa., was charged in 2016 and has pleaded guilty. Tobin agreed to repay $1.89 million, court documents show. He is due to be released from a federal facility in New Jersey in September, according to the Bureau of Prisons.

Capps and Tobin must also forfeit property at 6 Pine Terrace, West Berlin, N.J., and 631 Proctor Lane, Coatesville, Pa., purchased with the theft proceeds, a federal forfeiture notice indicates. Tobin faces a judgment from the IRS as well, according to documents filed in Bucks County.

Prosecutor David Ignall declined to comment on why the case against Capps was initially filed under seal. Capps is represented by chief federal public defender Leigh M. Skipper.

Tobin's case number was unsealed at the request of The Inquirer to Judge Baylson. The complaint against him remains sealed. Other people "known and unknown" also participated in the fraud, according to the grand jury's indictment.

The scheme worked like this: Capps stole passwords from people who worked for him at Vanguard, accessed the computer system to issue checks from dormant customers' accounts that were slated for "escheat" to be transferred to state treasurers, and had Vanguard mail the checks to his brother-in-law and others not named in the suit.

Tobin and Capps deposited monies taken from Vanguard accounts into accounts at Citizens Bank and PNC Bank, and then used the money to buy real estate. Capps also tried to delete any record of those checks being issued.

Capps under-reported his income for the calendar year 2013 as just his Vanguard salary of $111,500, but failed to include stolen funds that totaled $270,000 for that year.

For 2014, Capps reported a loss of $28,896 to the Internal Revenue Service when in fact he had stolen $550,200 that year from Vanguard accounts.

When investment or bank account holders die or leave their accounts dormant for a long period, the money is turned over to state treasurers, who "escheat" and keep unclaimed funds. Terms vary from state to state _ the waiting period is three years in Pennsylvania and New Jersey _ and heirs who realize the state took their money may apply to get it back.

It's unclear how the Vanguard scheme was discovered and stopped, or whether Capps was fired by Vanguard, or left voluntarily.

"Given this is still a pending case, we cannot discuss specifics. As you noted, a former Vanguard employee, acting alone with an accomplice outside of the organization, pleaded guilty to mail fraud, money laundering, and other charges," wrote Vanguard spokesperson Carolyn Wegemann in an email.

"This was an isolated incident that occurred five years ago," she added. "No clients were adversely impacted (all original payees or their representatives received the money they were entitled to receive). We've further tightened and enhanced controls to protect our clients and the firm since the incident. Vanguard complied with all applicable state unclaimed property laws."

Pennsylvania state treasury officials have not performed a compliance review of Vanguard's handling of escheat funds, but state officials "have encountered some difficulty with how Vanguard handles retirement or investment accounts and their steps to ensure clients have not deceased," said Treasury spokesman Mike Connolly.

In 2016, two years after Capps left, Vanguard acknowledged to Treasury that the company did not check death indexes to confirm when an account holder has died until customers had reached the mandatory age for withdrawals from federally-regulated retirement accounts _ typically 70-{ years _ plus three years, after which Pennsylvania moves to collect unclaimed funds.

That policy "had the effect of keeping accounts open" for years after death in some cases, Connolly added, and falls short of what Treasury considers "best practice."

In addition, federal "Know Your Customer" regulations require institutions that hold financial accounts maintain current and valid customer contact information. Treasury has not had contact with Vanguard on the issue since 2016.

Vanguard hasn't clarified whether the company used its own money to repay victims of the scheme, and has not specified the steps it took to prevent it from happening again.

Case documents don't identify which Vanguard accounts were targeted, or in which states money was owed.

Pennsylvania's Unclaimed Property office has netted around $200 million annual in recent years from escheatment. Its smaller neighbor Delaware, a legal-financial center, has used private contractors to escheat more than $400 million annually in recent years.

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