- United Airlines has quietly updated its ”contract of carriage” to include a new clause regarding headphone usage on flights.
- The updated terms state that passengers who fail to use headphones while listening to audio or video content may be refused transport.
- United Airlines reserves the right to permanently refuse transport to individuals who violate this rule, though removed passengers may be eligible for a refund upon request.
- Passengers who forget their headphones can ask a flight attendant for a free pair of earbuds, subject to availability.
- Travel expert Scott Keyes described the new policy as a “graceful way” to handle noisy passengers, noting that United's stance is stricter than other major US carriers.
IN FULL
