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Glasgow Live
Glasgow Live
National
Carla Jenkins

Urgent recall for washing machines bought in Glasgow over fire safety fears

Whirlpool is reminding customers in Glasgow to check if their washing machine is affected by a product recall launched in January, over concerns about fire safety.

Towards the end of 2019, Whirlpool identified a potential risk concerning certain models of Hotpoint and Indesit branded washing machines manufactured between 2014 and 2018.

Since launching the recall campaign, over 4 million people have contacted Whirlpool - but in April, the company announced that an additional 54,000 units had been added as part of the recall.

Today, the company is again urging any customers in Glasgow with a Hotpoint or Indesit washing machine who have not yet checked their appliance to do so. 

You can check to see if your machine if affected here or call 0800 316 1442.

Once doing so, follow the registration instructions to see if your machine is affected.

If you have the affected machine, you are advised not to use the appliance or use cold water wash (20C) if necessary until the product has been replaced or repaired.

Jeff Noel, Vice President of Whirlpool, said: “Customer safety is our number one priority, and while we are pleased to have resolved hundreds of thousands of cases already, we want to help as many affected households as we possibly can.

“That’s why we urge anyone with a Hotpoint or Indesit washing machine who has not registered their appliance yet to do so today. If your appliance is affected, we will replace it as soon as possible as we have available products and trained staff waiting to serve you.

“Our washing machine recall has continued throughout the Covid-19 pandemic, and we remain fully committed to resolving as many cases as we can while taking all necessary steps to ensure it can be carried out safely and in line with official guidance.”

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