- NHS 111 staff are leaving in significant numbers, with a Unison study revealing nearly half the workforce left six ambulance services in England and Wales over three years up to April 2024.
- Reasons for staff departures include heavy workloads, chronic staff shortages and aggressive or abusive callers, with Yorkshire experiencing a 76 per cent turnover in the year to April 2024.
- Unison advocates for bringing NHS 111 services back in-house, improving staff pay, and increasing staffing levels to alleviate pressure and ensure the service's future viability.
- Separately, England's resident doctors are set to strike for six days from 7th to 13th April, escalating their dispute over pay and working conditions.
- The British Medical Association (BMA) stated negotiations failed due to the government shifting goalposts on pay increases and proposing a 3.5 per cent uplift, which does not meet their demand for pay restoration.
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