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The Guardian - UK
The Guardian - UK
Business
Hilary Osborne

UK contactless card limit of £100 to be scrapped from 19 March

A woman makes a contactless payment
The FCA says the contactless payment changes will allow banks to respond to changing consumer demands, inflation and new technology. Photograph: Vladimir Vladimirov/Getty Images

The £100 limit on contactless card payments will be scrapped next year and consumers could get the ability to spend as much as they want without inputting their pin under changes announced by the UK financial regulator.

Currently contactless payments by cards are limited, while payments using mobile phones are not, but the Financial Conduct Authority (FCA) said that from 19 March banks and card providers could set their own maximums.

As well as the single transaction limit, there is also a cumulative limit of £300 or five “taps”, after which customers are asked to put in their pin. Providers will also be allowed to lift this if they choose.

The FCA said the changes would allow banks to respond to changing consumer demands, inflation and new technology.

However, it said customers should be allowed to set their own limit or turn off the contactless facility if they chose to, and it added that in the short-term it expected most providers to keep their existing restrictions.

Contactless card payments were introduced in 2007 with a £10 limit on payments. The limit was raised gradually, to £15 in 2010, £20 in 2012, then £30 in 2015. The Covid pandemic prompted a jump to £45 in 2020, then to £100 in October 2021.

A consultation on the latest increase was launched earlier this year.

According to research by Barclays Bank, 95% of eligible payments made in shops are now contactless. However, despite rising shop prices, a survey done for the FCA found 76% of consumers thought the limit should be £100 or lower.

The FCA said the rule change would apply to banks and card providers that had strong fraud controls in place.

It said existing consumer protections would remain, and victims would have to be reimbursed in unauthorised fraud cases, such as if their card is lost or stolen.

David Geale, the executive director of payments and digital finance at the FCA, said: “Contactless is people’s favoured way to pay. We want to make sure our rules provide flexibility for the future, and choice for both firms and consumers.”

Kate Nicholls, the chair of the trade body UKHospitality, said the change would be “a positive” for her members and other high street businesses.

“Contactless has increasingly become the preferred payment method of choice for many people, and lifting the limit can mean quicker and easier experiences for consumers,” she said. “While many people still prefer to use cash or chip and pin, this change adds much-needed flexibility for providers and consumers.”

However, Richard Whittle, an economist at the University of Salford, said the extra convenience could come at a cost for consumers. “If this ease of payment leads to consumers spending without thinking, they may be more likely to buy what they don’t really want or need,” he said.

“This could be a particular issue with credit cards, when people are spending borrowed money and accumulating debt.”

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