An Uber Eats customer claims her food order never turned up - and says she received a cheeky message from the delivery driver instead.
Illy Ilyas ordered two burger meals and a chicken wrap, costing £14.71, from Bim's in Ilford, East London, on Saturday, and was sent notifications from the Uber Eats app to say the food was being prepared, and then another when it was on its way.
A screenshot from her phone shows the app informing her that the driver will leave the order at the door and she will get a further alert when it has been dropped off.
But rather than being left with the food she had ordered, she instead received a message simply to say: "Sorry love, ate your food" and found her doorstep empty.
To add insult to injury, Illy was then asked if she would like to tip the driver - but fortunately the 21-year-old was able to see the funny side, saying she didn't blame the driver as she doesn't know his situation.
She said: "The hilarious message did add comedic value to my usually mundane Uber Eats order. So for that he is forgiven.
"I was shocked at first. I thought it was a joke so I just kept laughing."
When she checked the app again, it said her order had been delivered and asked how much she would like to tip the driver to "show your appreciation".
"I was left open-mouthed," she added. "This has never happened to me before."
Illy was able to reorder the food free of charge and says she holds no grudges, adding: "Maybe he was really hungry, I wouldn't want to be the reason a peckish man gets unemployed in a pandemic.
"I just found the whole thing really funny. At least I know my food was eaten.
"In the end, I got my food so I wasn't fussed."
Illy shared the funny exchange on Twitter, racking up more than 90,000 likes and says she was shocked the post went viral.
Uber Eats said it couldn't find the incident in its records.
