A student was left "in shock" after her £10 taxi fare home from Manchester city centre ended up costing more than £80.
Georgia Musgrave, 21, told the Manchester Evening News she woke up on Sunday morning to discover she had been overcharged for the 14-minute four-mile trip by Uber.
The University of Manchester nursing student ordered the cab from Cloud 23 back to her accommodation in Fallowfield after a night out.
She said she didn't noticed the fare at the time and was left stunned the following morning.
Georgia said: "We didn't stop anywhere on the way and the driver didn't say anything about it being more expensive.
"I've got Ubers home from the city centre before and it costs me between £10 and £15.
"When I woke up and checked my emails, I was in shock.
"I thought it must have been a mistake."
Georgia, who is originally from Chester, decided to ring Uber to complain.
However, she says Uber refused a refund and told her there was "nothing they could do".
She added: "They said it was because it was busy and late so there was high demand.
"I know it's near Christmas so if it was £35 I would have thought fair enough, but £80 is extortionate.
"I've got taxis when there has been football and concerts on in the past and it is more expensive, but nowhere near that much.
"I'm a student and £80 is a lot of money for me. I'm only working part-time.
"I thought the driver would have made us aware of it. It's a huge difference in price."
As a result, Georgia says she is unlikely to use Uber again.
She said: "During the start of Covid they did 25% off for NHS staff. They've gone from that to charging me £80 for a short journey.
"I would rather use a private taxi company now."
After being contacted by the Manchester Evening News, Uber agreed to refund Georgia's fare.
A spokesperson for Uber said: “We apologise that we did not meet our usual high standards of customer care on this occasion. The customer has been fully refunded for the trip."
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