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Manchester Evening News
Manchester Evening News
National
Rachel Pugh

TUI confirms when it will resume flights to Spain - after all trips were cancelled due to new travel rules

Travel provider TUI has announced its plans to restart flights to Spain - just hours after telling customers it had cancelled all trips due to the country being added to the UK's quarantine travel list.

In a statement to customers, TUI confirmed that it will resume flights from Monday July 27.

The statement read: "Due to the travel advice change against all but essential travel to mainland Spain, TUI UK have taken the decision to cancel all holidays to mainland Spain up to and including Sunday 9th August 2020.

"We know how much our customers look forward to their holiday abroad and some will be able to accommodate the new quarantine restrictions, therefore all those that wish to travel to the Balearic Islands and Canary Islands will be able to travel as planned from Monday 27th July.

"Customers due to travel to all areas of Spain between 27th July and Sunday 9th August will be able to cancel or amend holidays and  will be able to receive a full refund or the option to rebook their holiday with a booking incentive.

"We will proactively contact all these customers. Customers with holidays from 10th August will be updated on Friday 31st July."

This is what the Spain quarantine rule will mean for British holidaymakers

The statement continued: "All customers currently on holiday can continue to enjoy their holiday and will return on their intended flight home.

"We will continue to work closely with the UK Government and look to understand why quarantine has been issued for a whole country, including the Canary Islands and Balearic Islands, when the travel advice isn’t aligned (only applying to mainland Spain).

"We believe regional travel corridors need to be considered.

"The health and safety of our customers and colleagues is always our highest priority and welcome travel advice that protects those that holiday with us.

"However, the UK Government must work closely with the travel industry as this level of uncertainty and confusion is damaging for business and disappointing for those looking forward to a well-deserved break."

The UK Government currently advises against all but essential travel to Spain.

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