Poor footfall and a rise in mobile banking is being blamed for TSB reducing opening times in its Wishaw branch.
From July, the Stewarton Street branch will be closed every Tuesday and Wednesday with times on the other weekdays being changed to 9.30am to 4.30pm.
The bank claims the reason for the partial closure is a seven per cent decrease in customers using the branch with a 78 per cent rise increase in customers using another branch, internet, mobile or telephone banking.
In a statement on its website, TSB said: “We are taking great care to ensure our customers know what their options are and helping them with the change, including providing details on alternative banking options and offering special ‘get me started on digital’ meetings to help people get comfortable with new technology and any concerns they may have.
“All of the reviews that have been conducted so far are published on our website and are made available in the branches affected.
“TSB also has an agreement with the Post Office, meaning personal and business banking customers are able to use local Post Office branches to check their balance, make cash withdrawals and make cash and cheque deposits.
“TSB remains committed to having a strong branch network.
“There will also be no job losses as a result of these changes, with all partners in the closing branches being offered roles in other nearby branches.”
TSB customers are advised to attend at the branch in Merry Street, Motherwell, if they need to bank on the days Wishaw is closed.
The Merry Street branch’s opening times are 9am to 5pm weekdays and 9am to 1pm on Saturday.
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