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The Guardian - UK
The Guardian - UK
Technology
Jack Schofield

Trouble-shooting IE, and the need for Windows Updates

Could you tell me why I keep getting "Internet Explorer cannot display the web page"? Also, is it safe to use Microsoft Updates, as I read that these were causing problems. M Alderson

There are a lot of reasons why IE might not display a web page, and Microsoft has a trouble-shooter at http://support.microsoft.com/kb/926431. One reason not covered is that you might have a virus or browser hijacker, which can result from failing to install critical Windows Updates. These can sometimes cause some problems, but not as many as can be caused by not installing them.

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