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Daily Mirror
Daily Mirror
Business
Emma Munbodh

Travel website collapses 'cancelling most holidays' just months after Laterooms

Hotel bookings website Amoma has collapsed into administration, blaming price comparison websites for its downfall.

The company said bookings will "probably be cancelled" by suppliers, and is advising travellers to contact hotels directly for any details of upcoming bookings.

A statement on the Amoma.com website said: "Entities that claim to act as 'price comparators'’ are, in effect, media agencies that redirect consumers to entities like ours against paying a cost per click.

"These media agencies are sometimes owned by companies operating in the same segment as ours, which has a negative impact on free competition.

"They are currently in a dominant position in the market and we think that this is to the detriment of the end consumers. Indeed, having taken the place that is theirs today, these entities unilaterally impose unsustainable financial conditions for us, because we work at the fair price to benefit our customers, not to benefit these media agencies."

The company specialises in hotel bookings (Amoma.com)

If you've got a booking with Amoma, you're advised to contact the hotel to see if your booking will be honoured.

If you’ve paid for a booking that has been cancelled, contact your credit or debit card provider to initiate a refund under section 75 of the Consumer Credit Act, or a chargeback; if that fails, contact your travel insurance company.

Guy Anker at MoneySavingExpert.com deputy editor, explained: "If you had an Amoma booking first check with the hotel whether your booking still stands, though sadly it seems most will be cancelled.

"If your booking is cancelled, check if you can claim from your card company or travel insurer, though as the news has only just broken, it’s not yet clear if that will work for everyone as it’s not always clear cut when hotel booking sites fail.

"That said, paying by credit card and having good travel insurance in place as soon as you book often works to protect you when your travel plans are cancelled by an airline, hotel or travel agent. It can provide vital cover in what are turbulent times for travellers amid a spate of company failures, strikes and other recent disruption.”

Amoma's closure comes after travel website Laterooms, part of the Malvern Group, went into administration in August alongside sister company Superbreak.

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