Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Wales Online
Wales Online
Entertainment
Julie Delahaye & Kathryn Williams

Travel list updates: What to do if your green list holiday changes to amber

With the news that Portugal may be taken off the green list of countries British holidaymakers can travel to, what if you've booked a holiday there?

The country had been one of 12 countries and territories to be on the green list - and one of the handful which was actually open to British holidaymakers.

Now with the country tipped to go on the amber list said MirrorOnline, anyone returning to the UK will need to self-isolate at home, as well as taking a pre-departure test and PCR tests on days two and eight back in the UK. (There is an option to take a test on day five with a negative result allowing you to be ‘released’ early).

The news comes after recent data shows the daily number of cases has nearly quadrupled in Portugal since the middle of last month, when UK travel restrictions were first lifted.

It's also been reported that no other countries have been added to the green list this week. You can follow live updates on the announcement, here.

It's worth noting that the country in the last week has confirmed zero deaths three times.

But what happens when a green list country goes amber for those who have a holiday booked?

If you booked a package holiday

Your first port of call will be the travel company who you booked with. It's likely that holiday companies will be prioritising those due to travel imminently, so if your trip is a few weeks away they may ask you to get back in touch closer to the time.

In terms of your rights to a refund, this will depend on whether the Foreign Office changes its advice accordingly.

Currently, the Foreign Office advice allows for non-essential travel to Portugal, because it was on the green list.

If the Foreign Office advises against travel, then you will be entitled to your money back from a package holiday provider.

However, if the government simply moves it to the amber list but the Foreign Office advice doesn't change, it can get murky. In this scenario, you're not entitled to your money back. However, a lot of travel firms are offering plenty of flexibility.

A number of travel firms are offering plenty of flexibility for customers, especially in the scenario of a green list country becoming amber when you've already booked.

For example, TUI allows you to amend your booking for free in this scenario. Meanwhile, easyJet lets you change your flight booking free of charge for up to two hours before departure.

We've got a wider guide on companies' different rules for changing your holiday to give you a helping hand.

If you booked flights and a hotel separately

You'll need to get in touch with both your airline and accommodation separately.

Airlines like Ryanair, British Airways and easyJet are all offering flexible amends policy, allowing you to change your flight for free.

If the Foreign Office advises against travel, and the airline cancels your flight, you will be entitled to a refund. If the Foreign Office doesn't change its travel advice, the airline may go ahead with the flight - in which case, your options will likely be to rebook, or to get in touch and see if you can get a voucher or credit note for future travel.

As for your accommodation, whether you can get your money back will depend on your booking policy. Check your documents and get in touch with the provider directly. Again, it may be that you need to compromise and opt for a voucher or credit note for future travel.

Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.