A Translink worker has been praised for his ‘small act of kindness’ towards an elderly woman earlier this week.
Tracy MacDonald, from Newtownabbey , contacted Belfast Live after spotting an inspector taking care of the passenger on Thursday.
It happened at the 1C at around 3.45pm.
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The 38-year-old said: “I was on an afternoon break from work catching some of that unexpected Northern Ireland sunshine, standing outside Capital House and watched the inspector inform the lady that her bus had arrived, help her up and walk her to the bus queue.
“I smiled as he stood chatting to her, holding her hand waiting to get on the bus.
"He helped her up at the bus stop, held her hand waiting in the queue, chatted away with her, held her hand onto the bus and made sure she was seated before exiting.
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"I said to a colleague, 'Oh my gosh they (Translink) get such a bad rap and watching that has just made my day, what an absolute gentleman!'."
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