Get all your news in one place.
100's of premium titles.
One app.
Start reading
Manchester Evening News
Manchester Evening News
National
Ashlie Blakey

Train company urges customers to only travel with a reserved ticket to help with social distancing

A train company has urged its customers to only travel with a reservation to help with social distancing.

Avanti West Coast will be limiting the number of people on each train in a new system introduced to keep customers and staff safe.

Customers are also being asked to only use public transport if they have no alternative way to travel and only if necessary.

Passengers without a reservation might not be able to board they service they want if they number of passengers reaches around a quarter of the train’s normal capacity, the company said.

The measures are being brought in following updated travel advice from the government as we move into next phase of the COVID-19 lockdown.

Avanti West Coast are launching a new timetable on Monday, May 18.

The train company has asked customers to only travel with a reservation (Manchester Evening News)

Customers should check before they travel in case the time of their train has change, wear a face covering in line with advice and book in advance on the Avanti app where possible.

Phil Whittingham, Managing Director of Avanti West Coast, said: “We’re appealing to our valued customers to help us and other passengers by only travelling with a reservation.

"If everyone does this, we’ll be able to keep social distancing in place on board, both for our customers and our people.

“If customers do turn up without a reservation, we’ll do our best to help but we can’t guarantee they’ll be able to take the train they want.”

Avanti West Coast has also brought in enhanced cleaning regimes, face masks for staff and the closure of waiting rooms and lounges.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.