Tourist in Italy loses case against hotel that refused her tap water

• A tourist in Italy lost a court case after suing a five-star Dolomites hotel for refusing to provide tap water.
• She was offered bottled mineral water costing €7 (£6) while dining at the Hotel Sassongher in 2019.
• The woman sought €2,700 (£2,338) in compensation, arguing that water is a universal human right and her consumer rights were violated.
• Italy's Supreme Court denied her claim, ruling that Italian law does not oblige establishments to provide tap water to customers.
• Unlike countries such as France, Spain, and the UK, serving tap water in Italian restaurants is not legally mandated and is considered rare.

IN FULL

Italian court rules against tourist who complained hotel refused her tap water