A hairdresser found dead at her home after taking a cocktail of drugs and booze messaged her sister to say how much she loved her before she died.
Hannah Pruden was found lying face down on the sofa in her living room in Crosby, Merseyside on November 1 last year.
The 32-year-old sent a series of texts to her sister Chloe throughout the night of October 31, reports the Liverpool Echo.
She made her promise to 'never forget' how much she loved her and told her she wanted to go on holiday for Christmas.
Hannah was found dead the next day having taken a toxic mix of prescription pain and depression medication and wine, with a coroner recording a verdict of 'drug related death' yesterday.
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Sefton Coroner's Court was told that in the hours leading up to her death, Hannah made a distressed call to 999 where a 'female voice could be heard crying'.
However, despite sending an officer to her flat to conduct a welfare check at 1am, officers did not gain entry to the property until 12 hours later.
At the inquest, Hannah's devastated mum Catherine asked the coroner whether her daughter may still have been alive during the aborted welfare call.
Coroner Graham Jackson said he was 'unable to answer that question'.
Hannah, who was originally from Seaforth, was a 'gold' graded domestic violence victim, according to Merseyside Police's categorisation of victims based on the regularity and severity of incidents.
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A 'gold' status marker had been placed on Hannah's home address on Balfe Street in Seaforth, but was not linked up with her dad's flat on First Avenue where she had been staying.
Giving evidence on behalf of Merseyside Police, Detective Inspector Gary Stratton said: "The operator was concerned with trying to work out where the call was made. They were concentrating on trying to find the location of the phone and didn't see the domestic violence marker."
Asked by Mr Jackson whether the response to Hannah's 999 call would have been different if the marker had been noted, DI Stratton said: "That's difficult to answer because that's down to a specific officer's decision."
Speaking through tears, mum Catherine Pruden said: "You can't answer because you know it's true they would have gone in there all guns blazing."
Just hours before being found dead in her dad's flat with her pet dog, Hannah had sent her sister a stream of messages telling her how much she loved her.
The 32-year-old, who was staying at her dad's flat in Crosby, died after mixing alcohol with prescription medication.
She called 999 late on October 31 and could be heard crying down the phone, before hanging up.
Merseyside Police traced the phone number, which was registered to Hannah at her home address in Balfe Street, Seaforth - but a trace on the call showed it was made from First Avenue in Crosby.
After Hannah's first sobbing call to police at 10.56pm, Merseyside Police called the mobile phone number back 15 minutes later.
The second call was described by Sefton coroner's officer Albert Howard Murphy as 'largely inaudible', with Hannah crying on the other end of the phone.
However, she told police she did not need any help and ended the call.
A police officer went out to the flat where Hannah was staying in Crosby just after 1am on November 1, but could not gain access to the building and left the scene.
DI Stratton said: "He got no reply after pressing the buzzer. He decided not to try and wake any other residents at that time because it was late and no other requests for police had been made."
It was only when two constables from Merseyside Police returned at around midday and were able to get inside the communal hallway that they found her front door unlocked and her dog barking inside.
Officers found a half empty bottle of wine on the table, with a half empty pint glass next to it, and more wine bottles in the bin.
A receipt found in Hannah's handbag showed that she had bought two bottles of wine from the Bargain Booze across the road from her flat at 9.23pm on October 31.
Despite the distressing state of her 999 calls, her family said her behaviour and messages in the hours before her death didn't raise any red flags.
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The inquest heard that Hannah's domestic violence issues related to a month during autumn 2018, and that she tried to conceal what was happening from her loved ones.
Her sister Chloe said in her evidence: "She just had the domestic violence problems and she would say she just fell down the stairs or that she had hurt herself but it was only coming to light when the police arrived and I would get the truth. It had been going on for about a month."
Merseyside Police conducted an internal review of their involvement in the events surrounding Hannah's death and the matter was referred to the Independent Office for Police Conduct (IOPC).
The IOPC referred the case back to Merseyside Police for an internal enquiry, and Mr Jackson said there was a 'failure to identify the maker of the [999] call as a domestic violence gold graded victim'.
Following a local investigation, Merseyside Police deemed there were 'learning points' that a domestic violence marker should have been picked up.
