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Daily Mirror
Daily Mirror
National
Courtney Pochin

Topshop staff share seven things they want to tell you - but aren't allowed

Topshop has become somewhat of a staple on British high streets, with more than 300 shops located across the UK.

Many people visit the stores each day to browse the clothing rails and try and find the perfect outfit, pair of shoes or accessory.

But while shopping for a new pair of jeans or a dress to go to a party in, have you ever stopped to wonder what staff were really thinking and what is it really like to work there?

Well, if your answer to these was yes, then you're in luck.

That's because former employees have spoken to Mirror Online and shared a few secrets from their time at the retailer - everything from how much discount they get to the one thing they really wish customers would stop doing.

Here's a look at what they had to say.

1. Yes, we try clothes on when the shop isn't busy

The shop is full of trendy clothes and bits often catch our eye. It's pretty common for staff to see something they like and reserve it, so that when things get a little quiet, we can go and try it on.

If things are too hectic during our shift, we'll wait until our lunch break to head to the fitting room.

2. Staff get a discount, but using it can be a pain

One of the biggest perks of the job, aside from being able to try on all the clothes we want, is the discount.

While working at Topshop, we got 25 percent off everything and 60 percent off uniform. However this 60 percent can only be used on a certain amount of items depending on how many hours we work.

It's usually limited to things you can actually wear to work, so coats weren't included in the discount, however some of the back of house staff once got the opportunity to get coats as working in the warehouse in winter is so cold!

We can use the discount to buy stuff for our friends and family as well, but we have to buy clothes from a manager and tracking one down at lunch or at the end of a shift was incredibly difficult - it was the most annoying part of the deal!

Yes, staff do get discount (PA)

3. Relationships often occur between the Topshop and Topman employees

Many relationships formed while working there.

I met an ex-boyfriend in Topman whom I was with for seven years and many others had long-lasting relationships from working at the company.

4. Don't feel bad keeping the coat hangers, staff want you to take them

Many customers will feel cheeky asking if they can keep the hanger, especially if they're quite high quality ones like at Topshop, but staff members actually really want to get rid of them.

Every few hours someone from back of house comes to collect the huge boxes of hangers from behind the tills. These would get taped up, stored and sent back to the head office to be reused.

Sometimes you couldn't move for boxes of hangers because there were so many!

5. Stop trying to sneak your boyfriend into the changing room

Customers would always try to sneak their partners into the changing rooms or shout for their partners to come in. Men weren't allowed in the ladies changing room and vice versa, so there would often be awkward interactions between staff and the customer's partners.

Sometimes you'd have to leave the changing room unmanned for 30 seconds while you ran to get someone another size and these said partners would mysteriously teleport from the waiting area to behind the curtain with their partner. This was very annoying!

So to this I would say: "Please can your boyfriend just wait outside in the seated area, men aren't allowed in, so if you really want him to see and you refuse to come out, just send him a mirror selfie!"

6. Some of the workers play games before the shop opens to wake them up

Before the shop opened in the morning, a group of us would play Splat as a team. This was to wake us up and get us in a fun mood for the day.

The game involves standing in a circle, and someone starts by making a gun with their hands, they then fire this pretend gun at people and you have to duck to miss. If you are caught out, you become the next 'splatter'.

It did the job as you really have to pay attention as it's quite quick.

7. The fitting room is the best place to be if you don't want to deal with colleagues

Some people didn't like being put in the fitting room, as you're away from everyone else, but others thought it was the best place to work, as it gives you time to text mates (if you had a sneaky phone pocket in my outfit) and check your appearance in the mirrors.

Have you worked for a big name brand/retailer/restaurant and got some secrets or insider tips to share? We'd love to hear from you. Email courtney.pochin@mirror.co.uk

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