Too much email?

Is "email overload" only a reality for a small minority of moaning technocrats? According to a study by the Pew Internet & American Life Project, reported today in the Washington Post, 60 percent of workers say they get 10 or less messages a day, on average. Only "about 15 to 20 percent of the population" get high volumes of email. Maurene Grey of Gartner Research was not impressed by the survey. Doubtless between frantically stabbing at the delete key, she said: "We've found workers are extremely overloaded. My gut reaction was who in the world were they interviewing? I would seriously question the results of that study."