I upgraded to AVG Free 8, which I use with Windows XP and Outlook Express. I now get the paperclip icon with almost all the emails I receive, whether there is an attachment or not. Can you help? Michael Feldman
In its support forum, AVG says there should not be a paperclip for plain text emails but there will be one for "rich text" (usually HTML) emails. This is normal if you have rich text set as the default. However, you can change the AVG setting to stop showing the paperclip icons. Run the AVG Control Center and double-click the big Email Scanner button for the Properties sheet. Click Configure, and uncheck the box that says "Certify mail Incoming & Outgoing". Click OK to exit, close the Control Center, and restart your PC. "This will disable the certs so that no changes are made to the email but AVG will still scan the emails," says AVG.
Correction: Michael Feldman asked about paperclips in Outlook Express with AVG 8.0, and I inadvertently gave the answer for AVG 7.5. With AVG 8.0, right-click the icon in the SysTray and choose Open AVG User Interface (or run AVG). Go to the Tools menu and select Advanced Settings. In the left pane, choose E-mail Scanner, untick the box that says "Certify mail" and click OK.
